Question: Q: Iphone 12 pro max is frozen and won’t let me turn off phone due to 14.3 upgrade


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User profile for user: rseda84

rseda84

User level: Level1

(6 points)

Question:

How can I restart my phone when my screen is frozen?

iPhone 12 Pro Max, iOS 14

Posted on Jan 11, 2021 7:11 AM

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User profile for user: Eric Root

Eric Root

User level: Level10

(626,160 points)

Answer:

Answer:

See the Apple Support article(s) below.

iPhone, iPad, or iPod touch won’t turn on or is frozen

Posted on Jan 11, 2021 7:42 AM

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Question marked as Apple recommended

User profile for user: Eric Root

Eric Root

User level: Level10

(626,160 points)

Jan 11, 2021 7:42 AM in response to rseda84 In response to rseda84

See the Apple Support article(s) below.

iPhone, iPad, or iPod touch won’t turn on or is frozen

Jan 11, 2021 7:42 AM

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User profile for user: rseda84

Question: Iphone 12 pro max is frozen and won’t let me turn off phone due to 14.3 upgrade

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